PRIVACY POLICY

This privacy policy (the “Privacy Policy”), together with the terms of use, describes the SVKV Sydney’s policies and procedures on the collection, use and disclosure of the information provided by Users (as defined herein below) of the SVKV Sydney App “App”. Every User who accesses or uses the App shall be bound by this Privacy Policy.

The Privacy Policy explains how SVKV Sydney may collect, use, and disclose information we obtain through the App. All other terms not defined herein will have the meanings set forth in the Terms of Use.

“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual. We do not collect Personal Information from you unless you voluntarily provide it to us.

“Non-Personal Information” means information that does not identify any individual, including without limitation IP type, IP host address, ISP address, cookie IDs and segment IDs associated with cookie IDs, pages viewed and/or search terms entered, browser type, operating system, duration and frequency of visits, anonymous usage statistics including frequency of messaging and interaction with other users, clickstream data other log file data, or social analytics and tracking measurements. On mobile devices, we may also collect device type, make and model, operating system, carrier, user ID, similar device IDs, and information about the apps you use.

COLLECTION OF INFORMATION

We collect Personal Information when you choose to provide it to us including when you:

We also collect Non-Personal Information, by using cookies, pixels, server logs, and other similar technology as you use the App. Please note that we may use third party service providers to help operate the App and these third party service providers will collect Non-Personal Information from our App as well.

Personal Information Collection: - When you purchase a product, you must provide us with Personal Information, such as your name, email address, phone number, address etc.

Communications with Us: -  We may also collect Personal Information from you when you choose to communicate with us. For example, you may choose to send us Personal Information in an email to us, when signing up for an account, newsletter or other service. By providing your email address to us, you expressly consent to receive emails from us. We may use email to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us or our partners, provided that, we will not give your email address to another party to promote their products or services directly to you without your consent. If you contact us, we may keep a record of that correspondence.

Cookies, Automatic Data Collection, and Related Technologies :- The App collects and stores information that is generated automatically as you use it, including your preferences and anonymous usage statistics.

When you visit the App, we and our third-party service providers receive and record information on our server logs including your IP address, and from cookies, pixels and similar technology.

USES YOUR INFORMATION

We use Personal Information to

We may use aggregate information for any purpose, including for marketing purposes. Internal and Service-Related Usage. We use information, including Personal Information, for internal and service-related purposes only and may provide it to third parties to allow us to facilitate the App. We may use and retain any data we collect to provide and improve our services. We may also use such data to help us deliver targeted advertising to Users, to analyse interactions with and performance of our App, measure the effectiveness of advertising on behalf of our advertising partners, and to identify the audience most likely to respond to an advertisement.

Communications:-  We may send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance.

Marketing:- We may use information, including Personal Information, to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you.

Non-Personal Information and Aggregate Data :- We may use Non-Personal Information as well as any anonymized and aggregated data collected through the App for any purpose. These uses may include but are not limited to analysing interactions with and performance of the App, enabling us to improve our App and services, and sharing such information with our business partners, affiliates, or any other third party. Similarly, we may enhance any such Non-Personal Information collected via our App with other non-personal information collected from our business partners.

DISCLOSE YOUR INFORMATION

We may share your information:

We do not rent, sell, or share Personal Information about you with other people or non-affiliated companies for their direct marketing purposes, unless we have your permission.

As Required By Law and Similar Disclosures:- We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or summons; respond to your requests; or protect yours’, ours’ or others’ rights, property, or safety.

THIRD PARTY SITES AND SOCIAL MEDIA PLATFORMS

The App may contain links to other websites and other websites may reference or link to our App. These other domains and websites are not controlled by us. We encourage our users to read the privacy policies of each and every website and application that they interact with. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

SECURITY OF YOUR INFORMATION

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.

By using the App or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the App. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the App or sending an e-mail to you.

CHANGES TO OUR PRIVACY POLICY AND PRACTICES

We may revise this Privacy Policy without prior notice, so review it periodically. If you continue to visit this App and use the services made available to you after such changes have been made, you hereby provide your consent to the changes.

New Uses of Personal Information:-  From time to time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.

GRIEVANCE OFFICER

In accordance with IT Act and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name   : Mr. Nitish Achar

Ph. No. : +61414487901

Email   : info@svkv.org.au